Policies and Service Models

Administering Pressbooks Networks Network Manager Resources
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Does anyone have documentation that you can share about your Pressbooks policies and/or service models?

Examples might be: what is or isn’t allowable to publish on your network; copyright liability; what services your institution does and doesn’t provide; division of responsibilities; etc.

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Great question Ariana! I know UC Berkeley has terms of service (they allow anyone with a NetID to self sign-up): https://berkeley.pressbooks.pub/terms-of-service/. I’m guessing that @olray, @lhogendoorn, @emihunt, or @shiflet.16 might also have some thoughts/practices?

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Thanks! It also looks like the UC Berkeley Pressbooks Guidelines has the type of information I’m looking for, particularly the “User Policies and Guidelines” section: https://berkeley.pressbooks.pub/guidelines/

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Yes, I’m hoping to spend time this summer finishing up our terms of service and outlining what services we do/don’t offer, and sharing that more publicly on our site. That has been on my back burner for awhile, but I’ve found UC Berkeley’s ToS very helpful with this!

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I would also be really interested to hear from others about what staff roles exist at your institution that support Pressbooks. Here, I am the primary Network manager, but have added one more librarian as a network manager at one of our other campuses. I set up our network and do all the training. I’m interested to hear whether others have other staff or librarians who work in technical services, instructional design, or partners from other campus units outside of the library, in supporting Pressbooks (via training, providing technical support, making decisions re: terms of service, etc).

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Same, this is one of my goals for the summer too! Maybe we can touch base a few times to check on each others’ progress…

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I’m the primary network manager and we have two others, also in the library: our Digital Scholarship Coordinator (who was very involved in our selection of Pressbooks and brings publishing expertise) and our Head of Library Technology Services (minimally involved for the most part).

But it’s pretty much just me so far in terms of the ongoing work: coordinating training (and in the future, leading it), communicating with users, liaising with premium support, etc. Though I often bounce ideas off of the first other network manage and go to him for input.

We can add two more network managers, and I want at least one of those spots to be an instructional designer. I’ve been keeping the ID’s in the loop about Pressbooks and encouraging them to come to our trainings (which some of them have), so I can see that happening in the future.

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Hi there! Sure: at Indiana University we have a couple of network managers:

  • Central IT, Learning Technologies Faculty Engagement & Outreach/Digital Education Programs & Initiatives: myself (Unizin IT Consultant) and my manager
  • Central IT, Learning Technologies Teaching and Learning Technologies: our Principal Systems Administrator (and another junior admin)

Support is provided by:

  • Central IT & Academic Affairs/academic units, campus teaching & learning centers and instructional designers: using Pressbooks in the classroom, pedagogy
  • Campus IT support centers (helpdesk): technical support (with issues getting escalated through our Principal Services Admin to Pressbooks as needed)
  • Campus libraries: content/OERs
  • IU Press: publishing, etc. - details in the documentation I linked in another comment

I typically work between everyone listed above. I notify each group of new features/functionality, I do faculty consultations, I present about Pressbooks, and I explore/recommend new configurations as new use-cases come up. I’ll admit my personal involvement is a little broad – I’m in central IT learning technologies outreach but I have a technical background, so I dip my toes in a little deeper where typically our Principal Systems Admin would have the reins. We collaborate very closely.

RE: making decisions – it depends. Typically technical/administrative decisions (e.g., changing the way something is configured globally) are run by myself and the Principal Services Admin team. Occasionally decisions will go by additional managers/directors for feedback.

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I addressed some of your questions in another comment, but here are more resources from us:

I’ll admit my documentation needs some updates but it’s generally accurate (just not as thorough as I’d like it to be!).

Copyright questions I refer to relevant experts in IU Press, the libraries, or IU Counsel depending on the question/context.

–
Realized it’d probably help to add our homepage. :slight_smile: This is our Pressbooks ‘service page’ - we have SSO, so IU folks hit ‘Log in’, enter their IU credentials, and start working in Pressbooks: https://uits.iu.edu/pressbooks

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When I was still interning with Pressbooks last year as a master’s student, I wrote my thesis on this topic. For a few of you this may be redundant (because you’re in it), but if anyone would like to read a handful of case studies on library-based OER production programs and their models, you can find my research here: https://libraryisthenewpublisher.pressbooks.com

Or in PDF format from the SFU institutional repository here: http://summit.sfu.ca/item/18751

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Ours is pretty simple here at Fort Hays State:

  1. You understand that the copyright status of any content you create or edit using the FHSU Digital Press is governed by FHSU’s intellectual property policy.
  2. You agree to publish any content you create or edit using the FHSU Digital Press under a Creative Commons license that allows derivatives: CC0, CC BY, CC BY-SA, CC BY-NC, or CC BY-NC-SA (see https://creativecommons.org/licenses/ for a detailed explanation of the terms of each license).
  3. You agree to comply with all copyright and other intellectual property laws. If you have questions about intellectual property laws, help is available through Forsyth Library or FHSU’s Office of General Counsel.
  4. You understand that a copy of any content you create or edit using the FHSU Digital Press will be posted in the FHSU Scholars Repository in order to preserve a stable version and make your content more discoverable to search engines.
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Hi all - following up to share what we came up with at UH to solidify our policies around Pressbooks use.

Terms of Service: https://uhlibraries.pressbooks.pub/terms-of-service/

The examples shared here were incredibly helpful! Especially the FHSU ToS, which served as a solid starting point (and thanks @cenickerson for giving permission to adapt!).

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Hi all, I’m circling back to this Policies and Service Models thread because I’m curious as to whether anyone sets policies or terms of service for their Pressbooks network that stipulate users apply licenses that allow derivatives. This could be either a policy stating that anyone using your PressbooksEDU network must create works that allow derivatives, or that in order to get featured In Catalog, you must allow derivatives on your work. I see that @cenickerson includes this as a requirement for using their network. Do others make this stipulation in any way? Thanks!

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I think @amy (at Open Oregon) and @StephanieWestcott (at VIVA) might have requirements like this for grant funded projects they publish? @shiflet.16, do you do something like this for books you feature on your catalog page at Ohio State?

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Hi Steel and group, I don’t have ToS for the Open Oregon Educational Resources Pressbooks network. Rather, most of the OER published there are grant-funded projects, and it’s a requirement of the grant to openly license what you create.

Amy

p.s. I’ve been lurking on this group via automated email digests till now - so, hello!

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Pressbooks provides a ‘Terms of Service’ plugin for enterprise clients. When enabled, users who haven’t accepted the Terms of Service before are prompted to do so (no matter how they’ve logged in or how long they’ve had an account). Once a user accepts the Terms of Service, they are never shown the Terms of Service page again, unless and until the Terms of Service are updated. For any network that chooses to have the Terms of Service plugin enabled, Pressbooks keeps a secure record of the date and time at which individual users accept the Terms of Service. You can see a demonstration of how the plugin works in one of our previous Product Update webinars: https://youtu.be/JZWsMENJ8M4?si=lz9ZTYoI50yP-WEs&t=677